as an inside consultant with considerable knowledge of the status quo, what kinds of procedures or checklists or attitudes do you think are necessary to ensure that we are taking a fresh look at a well-known situation to find root causes?
How dangerous is it for the organization to have OD consultants as insiders? What’s the risk to the purity of the process and how can we mitigate that risk without sacrificing the obvious advantages of having people on staff who already have a deep understanding of the organization’s culture and context?
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